Partnering in the design/ construction
industry is a relatively new process to build a cooperative
environment for the project work rather than a confrontational, and
litigious one.
The concept is based on principles such
as honesty, integrity, fairness, respect for others and their needs,
trust, personal accountability and the pursuit of excellence.
A win-win outcome for all stakeholders is
the ultimate goal. A stakeholder is any individual or organization
that has a vested interest (tangible or intangible) in the success
of the project. Experience has shown that when win-lose
strategies and tactics are used by one or more stakeholders to gain
an advantage over the other players, a lose-lose situation results
for everyone involved in the project. This approach, in recent
years, has produced projects with quality and functional
degradation, unreasonable cost growth and very few projects
completed on schedule. There are many other evidences of the poor
relationships that have developed in our industry and the price paid
by all involved because of them.
The foundation of Partnering is trust,
open, honest communication, a commitment to shared goals and an
understanding of each other's expectations and values.
Expected benefits for all stakeholders include improved efficiency
and cost effectiveness, increased opportunity for innovation in
problem-solving and the continuous improvement of quality products
and services for all of the individuals and organizations involved
in the project.
Partnering is not a panacea, but it has
made a tremendous difference in the degree of success for thousands
of projects over the last few years. It can and should be an
integral part of the Quality Improvement Program in every
organization.
The typical partnering program is
initiated with a kick-off workshop of one to three days with
intermittent follow-up sessions afterward.
More on the subject of Partnering by Gary
Bates:
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